Cleburne Auto Repair

Fast and answered my questions

Having just moved to the area in October, I had no idea where to take my car after noticing fluid leaking. I asked my next door neighbor, who’s a business owner in Cleburne for more than 25 years, and he said to take it to Rick’s - they’re the ones he trusts. My cell phone broke so my initial communication with Rick’s was through their online appointment scheduler feature via email. Well, Byrd immediately responded and put me in touch with Josh to arrange to have the vehicle towed, since I didn’t want to chance getting stuck on the road especially without a cell phone. The entire process was completely stress-free: the kind tow truck driver arrived on time; Byrd managed my expectations on the work to be performed and the timeframe and followed up after my car was returned to me. I appreciate the caring customer service, honesty and integrity of Rick’s stellar team! My mechanic for life!

Very professional group of people. They took real good care of me and my car! And Michael the tow truck guy was great! Very professional, kind and super encouraging!! Thank you!!!

The skid plate on my front bumper fell down and folded underneath my car while driving home, making a loud, ungodly noise as it grinded against the pavement. Rick's Automotive took care of it quickly and didn't even charge me for it. Thanks guys!

They have exceeded all expectations. Made me feel at home, fair, fast, and knowledgeable.

After getting a thousand dollar+ estimate from the dealer, I took my car to Rick's it cost me $59 !

Awesome customer service